How to change security behaviour

Handling E-Mail

This course will show you how dubious people use spam to distribute unwanted emails, and how attackers use phishing to illegally extract information from unsuspecting victims.


Language: German, English, French, Italian
Duration: 8-12 minutes
Format: SCORM or via our Learning Center
Responsive design: The E-Learning can be done on a PC, notebook, tablet and smartphone.
Customizable to the company: Yes, for example, guidelines, terms, colors, font, logo, contact data and linked documents.

Learning goals:

• You will know the risks that can come from emails and will be able to name them
• You will understand the difference between spam and phishing and will be able to describe it
• You will be able to apply protective measures for e-mails

Learning content:

• Risks
• Scenarios- Multi-part, interactive short story
• What is Spam?
• What is Phishing?
• E-mail handling precautions
• Interactive exercises
• Quiz
• Conclusion

Number of lessons:


Target group:

Any employees in your company, who have an e-mail address or manage an e-mail account.

Additional documents:

Information sheet, animated film, poster, e-mail and intranet information.